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Privacy Policy & Cookie Policy

Last updated: January 2025

1. Introduction

Vero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

Information You Provide

• Contact information (name, email address)
• Order information (shipping address, payment details)
• Communication preferences

Information Collected Automatically

• Website usage data through cookies and analytics
• Device and browser information
• IP address and location data

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and our products
• Improve our website and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies help us:

• Count the number of visitors
• See how visitors move around the site
• Identify which pages are most popular
• Improve our website based on usage patterns

Managing Your Cookie Preferences

You can control your cookie preferences through:

• Our cookie consent banner (appears on first visit)
• The "Cookie Settings" link in our website footer
• Your browser settings

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business
• Payment processors for order fulfillment
• Legal authorities when required by law

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Object to processing
• Data portability
• Withdraw consent

8. International Data Transfers

As a Swedish company, we primarily process data within the European Union. Any international transfers are conducted with appropriate safeguards in place.

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

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